This is one of the important contents mentioned in Circular 40/2013/TT-BGDDT regulating citizen reception, complaint resolution, and denunciation resolution by the Ministry of Education and Training.
Circular 40/2013/TT-BGDDT stipulates that the citizen reception locations of the Ministry of Education and Training are located at the headquarters of the Ministry (No. 49, Dai Co Viet Street, Hai Ba Trung District, Hanoi City) and at the Ministry’s Representative Office in Ho Chi Minh City (No. 3, Cong Truong Quoc Te, District 3).
Source: Internet
Furthermore, Circular 40/2013/TT-BGDDT also outlines several notes related to the citizen reception process of the Ministry as follows:
- The Minister (or the authorized Deputy Minister) receives citizens on the 25th of every month; if this falls on a holiday, citizen reception will be rescheduled to the next working day.- The Ministry Inspectorate organizes citizen reception on working days during the week at the Ministry’s citizen reception locations.- Responsibilities of functional units under the Ministry include:
- The Ministry Office and the Ministry’s Representative Office in Ho Chi Minh City are responsible for arranging the Citizen Reception Room and ensuring necessary physical conditions for citizens to present complaints, denunciations, petitions, and reflections; cooperate with the Ministry Inspectorate to guide citizens in filing complaints and denunciations in an orderly and lawful manner; cooperate with local police agencies to take measures against individuals violating citizen reception regulations, causing public disorder at the citizen reception location, slandering, or insulting the dignity and honor of state agencies and officials performing their duties;- Heads of functional units under the Ministry are responsible for appointing representatives to cooperate with the Ministry Inspectorate in preparing content related to their state management areas for the Ministry Leadership's citizen reception sessions and upon request from the Ministry Inspectorate.
See additional regulations in Circular 40/2013/TT-BGDDT, effective from February 10, 2014.
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