Handling the results of inspection and review of the settlement of complaints to be violated the law in Vietnam

This is notable content at the Government of Vietnam's Decree 75/2012/ND-CP detailing a number of articles of the Law on Complaints.

Handling the results of inspection and review of the settlement of complaints to be violated the law in Vietnam
Handling the results of inspection and review of the settlement of complaints to be violated the law in Vietnam (Internet image)

Article 20 of Decree 75/2012/ND-CP stipulates the review of the settlement of complaints to be violated the law in Vietnam as follows:

When detecting the settlement of complaints to be violated the law, causing damage to the interests of the State, the rights and legitimate interests of citizens, agencies, organizations or have new circumstances altering the contents of the complaint, the Prime Minister requests the competent persons to re-settle the complaints or assign the General Inspector of the Government, ministers, heads of ministerial-level agencies to inspect and review the cases, report to the Prime Minister for directing settlement.

When detecting the settlement of complaints to be violated the law, causing damage to the interests of the State, the rights and legitimate interests of citizens, agencies, organizations or have new circumstances altering the contents of the complaints, the General Inspector of the Government, ministers, heads of ministerial-level agencies propose the competent persons for re-settling the complaints or report to the Prime Minister.

Note: Results of inspection, review of the complaints are handled as follows:

  • If the Prime Minister concluded that the settlement of the complaint is lawful, the person who makes decision to settle complaint shall organize the enforcement of the decision to resolve the complaint and publicly announce the termination of the review, the handling of the complaint.
  • If the Prime Minister concluded that the settlement of the complaint is not lawful partly or wholly, the person who makes decision to settle complaint must re-settle the complaint and publicly announces the re-settlement of the complaint.
  • Persons who settle the complaints, the complainants, persons who are complained, persons who have the related rights and obligations, the concerned agencies, organizations and individuals are responsible for implementing the directions, conclusions of the Prime Minister; proposal of the General Inspector of the Government, ministers, heads of ministerial-level agencies for the settlement of the complaint.

More details can be found in Decree 75/2012/ND-CP, which comes into force from November 20, 2012.

Le Vy

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