Handling Complaints Outside the Jurisdiction of the People’s Public Security Forces

Handling complaints, petitions, and feedback outside the jurisdiction of the People's Public Security is guided by Circular 68/2013/TT-BCA as follows:

Source: Internet

- Complaints, petitions, and feedback outside the jurisdiction of the People's Public Security: the agency or unit receiving the application will issue a written guide to the complainant, petitioner, or feedback provider to send it to the competent agency, organization, or individual. If original documents are received, the agency or unit will return these documents along with the written guidance to the complainant, petitioner, or feedback provider.

- Complaints, petitions, and feedback outside the jurisdiction of the People's Public Security but forwarded by National Assembly members, People's Council members, the Vietnam Fatherland Front Committee, its member organizations, or other media agencies: the receiving agency or unit will return the document to the forwarding agency, organization, or individual and notify them in writing of the reasons.

- In cases where complaints, petitions, and feedback outside the jurisdiction of the People's Public Security are also sent to the competent agency, organization, or individual, unsigned documents, documents with non-direct signatures, documents with duplicate content that have been processed or guided previously, will be archived.

See the detailed regulation in Circular 68/2013/TT-BCA effective from March 1, 2014.

Thu Ba

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