Ensuring healthcare services and emergency treatment for traffic accidents during the holidays of April 30 and May 1, 2024 in Vietnam

Ensuring healthcare services and emergency treatment for traffic accidents during the holidays of April 30 and May 1, 2024 in Vietnam (Internet image) 

Regarding this matter, LawNet would like to answer as follows: 

On April 22, 2024, the Ministry of Health issued Official Dispatch 2045/BYT-KCB on ensuring healthcare services and emergency treatment for traffic accidents during the holidays of April 30 and May 1, 2024.

Ensuring healthcare services and emergency treatment for traffic accidents during the holidays of April 30 and May 1, 2024

In accordance with Directive 36/CD-TTg dated April 11, 2024, of the Prime Minister on ensuring order and traffic safety to serve the travel needs of the people during the holidays of April 30 - May 1 and the peak of summer tourism in 2024, the Ministry of Health requests the directing agencies and their subordinate units to perform the following tasks well:

- Ensure full staffing at four levels: leadership, professional, administrative-support, and security-self-defense.

- Organize emergency treatment and healthcare services, ensuring that all emergency patients are examined and treated, without refusal or delayed treatment in emergency cases. If off-route or off-specialty, initial stable emergency treatment must be provided and fully explained to the patients and their families before transferring them to other healthcare facilities.

- Assign peripheral emergency on-duty teams that are ready and prompt in responding to mass emergencies, serious traffic accidents, and concentrated disasters with a large number of people, if they occur locally.

- Ensure food hygiene and safety, prevent food poisoning, drowning, and trampling accidents... and issue warnings about accidents at crowded tourist destinations.

- Regularly report:

+ Ensure the 24/24 hotline is on standby to provide guidance, coordination, support, and response when necessary. In cases of special situations such as disaster emergencies, mass accidents, food poisoning, and other special cases, the units are requested to urgently report to the direct management agencies through the hotline and, at the same time, report promptly in writing on the situation of the special developments for timely resolution.

+ Healthcare facilities report online daily data on the situation of healthcare services and emergency treatment for traffic accidents on the website cdc.kcb.vn (using the reporting account for the 2024 Tet holiday, support email: cdc.kcb@gmail.com, reporting time is 8 AM every day, from April 27 to May 2, 2024). All healthcare facilities with hospital beds are required to comply with this, and in cases where there is no data on healthcare services, reports still need to be submitted.

+ The specialized management agencies (Department of Health, Ministry of Health) submit a comprehensive report on the entire holiday period at 8 a.m. on May 2, 2024, on the online reporting website cdc.kcb.vn (using the reporting account for the 2024 Tet holiday).

Rules for on-call practice in Vietnam

Rules for on-call practice are prescribed in Circular 32/2023/TT-BYT as follows:

- On-call practice outside of office hours and on holidays, and days off must be organized by healthcare facilities to ensure continuous medical examination and treatment 24 hours a day.

- On-call shifts must be strictly organized, with adequate human resources, means of transportation, medical devices, and drugs for emergency care.

- On-call positions must be easily accessible and have sufficient contact information.

- On-call staff must be present before the on-call time to receive the handover from the previous on-call shift, and then hand over to the next on-duty shift when the time ends, must not leave the duty position and must comply with the on-duty orders of the superior.

- On-call schedule is made monthly and announced at least one week before the on-call time, approved by the hospital leader, and specified on the board for each on-call position. Officers, public employees, and employees who have been assigned in an on-call schedule can only change their own on-call schedule with those who are at their same level, together with the approval from the leader.

Nguyen Ngoc Que Anh

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