Criteria for the Functions of the Ministry and Provincial-Level Electronic Single Window Information System, 2020

15:40, 10/07/2024

The content is provided in Circular 22/2019/TT-BTTTT issued by the Ministry of Information and Communications on December 31, 2019, which stipulates the criteria for functions and technical features of the Public Service Portal and the Single Window Information System at the ministerial and provincial levels.

In Article 5 of Circular 22/2019/TT-BTTTT, it is stipulated that the ministerial and provincial electronic single-window information systems include the following basic functional groups:

functional criteria of the ministerial and provincial electronic single-window information system, Circular 22/2019/TT-BTTTT

Illustrative image (source: internet)

- Management of procedure categories, documents, templates;- Receipt and processing of documents;- Statistical reports;- Management of records and materials;- Management of common electronic categories;- User administration;- Monitoring the administrative procedure document processing;- Operation and handling;- Utilities;- Integration and connectivity with the National Public Service Portal, and the ministerial and provincial Public Service Portals.

To be specific, the functional criteria are stipulated in Appendix II issued with this Circular.

Additionally, this Circular also stipulates the performance of the ministerial and provincial Public Service Portals and electronic single-window information systems, specifically requiring compliance with average response time, maximum response time, data server and application server performance, concurrent access and usage capacity, and continuous operation time. Specific criteria are stipulated in Appendix IV issued with this Circular.

For more details, refer to other criteria in Circular 22/2019/TT-BTTTT effective from February 20, 2020.

Thu Ba

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