Circular 14: Responsibilities of the Civil Aviation Authority of Vietnam and the Aviation Authorities

According to Circular No. 14/2015/TT-BGTVT of the Ministry of Transport of Vietnam, responsibilities of the Civil Aviation Authority of Vietnam and the Aviation Authorities are specified as follows:

Responsibilities of the Civil Aviation Authority of Vietnam

1. Announcing lengths of domestic and international flights departing from Vietnam which are bases for compensation payments prescribed in Article 8 of this Circular.

2. Inspecting and dealing with implementation of compensation payments in air passenger transport.

Responsibilities of the Aviation Authorities

1. Posting flight lengths and regulations of this Circular publicly at airports.

2. Inspecting and dealing with fulfillment of obligations of the carrier regarding passengers in the event of denied boarding, flight cancellations or long delays of flights as prescribed in this Circular.

3. Sending monthly or irregular reports on inspection of implementation of this Circular at the request of the Civil Aviation Authority of Vietnam.

Besides, according to Article 14 of Circular No. 14/2015/TT-BGTVT, airlines must update information about flight cancellations or long delays of flights on the information system of the airport right after information pieces provided by the carrier on compensations, compensation levels, specific methods, terms and addresses for compensation on the website(s) of the carrier, airport(s), representative office(s) or ticket office(s) and system of ticket agents of the carrier.

View more details at the Circular No. 14/2015/TT-BGTVT of the Ministry of Transport of Vietnam, effective from July 01, 2015.

Ty Na

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