By the year 2025, 100% of postal service agencies will be able to serve citizens in Vietnam using online public services

No.

Content of the index

2024

2025

Unit of measurement

I

Market development

1

Average revenue growth rate of postal services serving e-commerce

30%

30%

Average revenue of postal services serving e-commerce

2

Number of postal items/person/year

34

50

Postal items/person/year

3

Average population served per postal service agency

7,400

3,700

Service person/agency

4

Developing large postal enterprises to lead the market

2 postal enterprises

3 postal enterprises

Large postal enterprise

II

Postal infrastructure development

5

Developing postal service agencys

23,500

27,000

Postal service agency

6

Percentage of communes with manned postal service agencys

100%

100%

Commune / postal service agency with attendant

7

Percentage of manned postal service agencys with Internet access

90%

100%

Manned postal service agency with Internet access

8

Percentage of households with physical addresses assigned a Digital Address

90%

100%

Households with physical addresses are assigned Digital Addresses.

9

Developing an e-commerce platform owned by a Vietnamese postal enterprise to bring agricultural production households to participate in transactions

1

2

E-commerce platform

10

Percentage of large postal enterprises reporting online

90%

100%

Large postal enterprises conduct online reporting

III

Participate in promoting digital government, digital society, digital agricultural economy

11

Percentage of agricultural production households with OCOP products participating in display and sales on e-commerce platforms owned by Vietnam postal enterprises

90%

100%

Agricultural production households with OCOP products participate in displaying and selling on e-commerce platforms owned by Vietnam Postal enterprises.

12

Percentage of products traded on e-commerce platforms owned by Vietnamese postal enterprises that have brand names, product barcodes and clear origins

100%

100%

Products traded on e-commerce platforms owned by Vietnamese postal enterprises are branded, have product barcodes and have clear origins.

13

Percentage of mail delivered to address

100%

100%

The mail is delivered to the address

IV

Improve people's access to public postal services

14

Percentage of postal service agencys capable of serving people using online public services

80%

100%

Postal service agencys are capable of serving people using online public services.

15

Building a regional postal center project (MegaHub/Hub)

Report

Project

Complete

Construction project

V

Improve national ranking

16

Vietnam is among the leading countries according to the ranking of the Universal Postal Union (UPU).

Group 6

Group 6

Leading country according to the ranking of the Universal Postal Union (UPU)