All key information on the websites of education facilities in Vietnam

All key information on the websites of education facilities in Vietnam (Illustrative image)

As stipulated in Article 9 of Circular 37/2020/TT-BGDDT, the main information on the websites of education facilities in Vietnam includes:

- Introductory information:

- Information about the organizational chart, structure, functions, tasks, and authority of the agency and its affiliated units; full name, title, phone number, email address, and responsibilities of the leadership of the education facilities in Vietnam;

- Contact information, exchange, and query answering between the education facilities in Vietnam and the public.

- News and events about activities and issues related to the management field of the education facilities in Vietnam.

- Regulations and documents related to the activities of the education facilities in Vietnam.

- Information about administrative procedures and online public services including:

- Information about the provision of online public services implemented according to Decree 43/2011/ND-CP dated June 13, 2011, of the Government of Vietnam regulating the provision of information and online public services on the website or electronic portal of state agencies, and Circular 32/2017/TT-BTTTT;- List of online services, online public services;- Process, procedures, dossiers, reception places, names, and transaction information of the individuals directly handling the dossiers, resolution time, fees, and charges (if any); online service procedures for entrance exams (including online registration and form filling, online result notifications).

- Information on the dissemination, instruction, and implementation of laws, policies, and regulations.

- A section for collecting feedback from organizations and individuals including: a list of issues soliciting feedback; content of issues soliciting feedback; addresses, email for receiving feedback, and feedback reception deadlines.

- Specific data to support searching, exchanging, and sharing of information, ensuring connectivity, integration, and technological compatibility across systems.

- An almanac of at least the past 5 years including statistical data on schools, classes, students, facilities of educational institutions under management.

- A digital resource page (including a digital library of e-learning resources, e-books, software) shared for educational management officers, teachers, and students in the locality; the resource page with a link to the resource library of the education facilities in Vietnam to the resource library of the Ministry of Education and Training.

- Information on quality assurance, universal education, and literacy eradication.

- Information for searching exam scores, results of exams (including excellent student contests, general vocational exams, and graduation exams at all levels).

- Information for searching on the management of issuance of diplomas and certificates.

- Information about projects, investment items, bidding, and public procurement.

- Information about the online meeting system (web conference) of the Ministry of Education and Training. The education facilities in Vietnam is responsible for contacting the Ministry of Education and Training (through the Information Technology Department) for guidance, support, and implementation.

- Introductory information, contact information, and online public service information related to foreigners, according to the provisions of this Article of this Circular, in English for reference.

- Information related to foreign language and information technology centers as stipulated in Clause 3, Article 27 of the Regulations on the organization and operation of foreign language and information technology centers on the electronic portal of the Department of Education and Training, promulgated together with Circular 21/2018/TT-BGDDT.

More details can be found in Circular 37/2020/TT-BGDDT, which comes into effect in Vietnam from November 20, 2020.

Le Vy

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