the Government of Vietnam promulgates Decree 92/2017/ND-CP, adding additional requirements for feedback and recommendations sent via data messages through the emails of the receiving agency.
The requirements for reflections and recommendations stipulated in Article 7 of Decree 20/2008/ND-CP are supplemented by Decree 92 with additional requirements for reflections and recommendations conveyed through data messages sent via the email of the receiving agency, the Electronic Information Portal of ministries, central authorities and local authorities, or the Information System for receiving and handling reflections and recommendations as follows:
- Reflections and recommendations must be sent to the correct email address, the Electronic Information Portal access address of ministries, central authorities and local authorities, or the address of the Information System for receiving and handling reflections and recommendations that have been publicly announced by the receiving agency.- Use the Vietnamese language; the font must be from the Vietnamese character set (Vietnamese Unicode font) according to the standard TCVN 6909:2001.- Clearly state the content of the reflection or recommendation.- Clearly indicate the name, address, phone number, email address, or postal address for contact of the individual or organization with the reflection or recommendation.- Attach files in an appropriate format as required by the information system.
For further details, see Decree 92/2017/ND-CP, effective from September 25, 2017.
Address: | 19 Nguyen Gia Thieu, Vo Thi Sau Ward, District 3, Ho Chi Minh City |
Phone: | (028) 7302 2286 |
E-mail: | [email protected] |