This content is stipulated in Circular 218/2013/TT-BQP providing guidance on complaints and complaint resolution in the Army.
Currently, after issuing the notice on the acceptance of the complaint, the person authorized to address the first complaint will re-examine the administrative decision or the administrative act of themselves or their direct subordinates.
Illustrative image (source: internet)
In cases where the complaint content is clear, evidence is specific, and there are no complex issues, the person directly addressing the complaint will either inspect or assign a responsible person to re-examine the administrative decision or the administrative act being complained about, and review the complaint content.
To be specific, Clause 3, Article 10 of Circular 218/2013/TT-BQP stipulates the content of the re-examination to include:
- The legal basis for issuing the administrative decision or performing the administrative act;- The authority to issue the administrative decision or perform the administrative act;- The content of the administrative decision; the implementation of the administrative act;- The sequence, procedures, form, and techniques for issuing the administrative decision;
After re-examination, if the complaint regarding the administrative decision or administrative act is found to be valid, the head of the agency or unit with the authority to resolve it will immediately issue a resolution decision without needing to issue a verification decision.
For more related regulations, see Circular 218/2013/TT-BQP which took effect on February 02, 2014.
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