Who will get priority when queuing to buy train tickets in Vietnam?
Let me ask: Who will get priority when queuing to buy train tickets in Vietnam? - Question from Mr. Tuong (HCMC).
Who will get priority when queuing to buy train tickets in Vietnam?
In Article 7, Circular 09/2018/TT-BGTVT stipulates that priority subjects when queuing to buy train tickets include:
- People with serious illness who are requested by medical authorities must quickly move away.
- Wounded soldiers, sick soldiers.
- People with disabilities.
- Pregnant.
- People traveling by train with children under 24 months old.
- Elderly people aged 60 years or older.
- Other priority subjects specified by the enterprise.
What is settlement for passengers who lose their boarding passes in Vietnam?
In Article 22 of Circular 09/2018/TT-BGTVT, there are regulations on lost tickets and boarding passes as follows:
Lost tickets and boarding passes
1. In case a passenger loses a physical ticket, the passenger must notify the company's staff. In case the passenger can prove ownership of the ticket, the business is responsible for issuing a Confirmation for the passenger to continue traveling on the train. The form of confirmation is prescribed by the enterprise.
2. In case a passenger loses his boarding pass, it will be resolved as follows:
a) Passengers must provide the business with their information when purchasing tickets;
b) Based on the electronic ticket management database sold to passengers, the business representative will re-provide boarding passes to the passengers who have purchased them.
3. In case the enterprise does not have enough basis to verify that the passenger has a train ticket, the passenger must buy an additional ticket according to the enterprise's regulations or the passenger must get off the train at the nearest station where the train stops.
Thus, if a passenger loses his boarding pass in Vietnam, the business will resolve it as follows:
- Passengers must provide businesses with their information when purchasing tickets;
- Based on the electronic ticket management database sold to passengers, the business representative will re-provide boarding passes to the passengers who have purchased them.
Note: Passengers must buy additional tickets or passengers must get off the train at the nearest station where the train stops in case the business does not have enough basis to verify that the passenger has a train ticket.
Who will get priority when queuing to buy train tickets in Vietnam? (Image from the Internet)
What conditions must a valid train ticket meet?
In Article 4 of Circular 09/2018/TT-BGTVT, there are regulations on valid train tickets for passengers as follows:
Passenger tickets
1. Passenger tickets are implemented according to the provisions of Clause 2, Article 54 of the Railway Law. Passenger tickets are issued in the form of physical tickets and electronic tickets.
2. A valid passenger ticket must meet the following conditions:
a) Issued by a railway passenger and luggage transport enterprise (hereinafter referred to as enterprise);
b) For physical tickets: Must not be erased, erased or corrected, must have all information and must take the correct train and time indicated on the ticket;
c) For electronic tickets: Have a printed copy or photocopy of the boarding pass according to the business's regulations or have evidence stored on the business's database system, which contains all personal information. matches one of the documents specified in Clause 2, Article 5 of this Circular.
3. When issuing physical tickets or electronic tickets, businesses must publicly announce and guide passengers on way to use the tickets to ensure the rights and obligations of passengers.
Thus, a valid train ticket must meet the following conditions:
- Issued by a passenger and luggage transport business on the railway;
- For physical tickets: Must not be erased, erased or corrected, must have all information and must take the correct train and time indicated on the ticket;
- For electronic tickets: Have a printed copy or photocopy of the boarding pass according to the company's regulations or have evidence stored on the business's database system, containing all personal information matches one of the identification documents or other documents containing all personal information recognized by law.
When do train passengers have to buy additional train tickets in Vietnam?
In Article 8 of Circular 09/2018/TT-BGTVT, there are regulations on purchasing additional train tickets as follows:
Additional tickets
1. Cases where passengers and train riders must buy additional tickets:
a) The passenger wants to go beyond the arrival station indicated on the ticket;
b) Passengers want to change seats from low class to high class;
c) People traveling by train do not have a ticket or an invalid ticket.
2. Enterprises sell additional train tickets to passengers and train riders specified in Clause 1 of this Article on the basis of the enterprise's ability to respond, without affecting other passengers.
3. In case the enterprise cannot sell additional tickets to passengers and train riders due to not meeting the regulations in Clause 2 of this Article, the solution will be as follows: For passengers and train riders specified in point a, Point c Clause 1 of this Article must get off the train when the train is not running or get off the train at the nearest station where the train stops and must pay the costs according to the regulations of the enterprise; For passengers specified in Point b, Clause 1 of this Article, continue to use the correct seat indicated on the ticket.
Thus, passengers must buy additional tickets in Vietnam when:
- Passengers want to go beyond the arrival station indicated on the ticket;
- Passengers want to change seats from low class to high class;
- People traveling by train do not have a ticket or an invalid ticket.
Best regards!
