What are requirements for the issuance of electronic copies with legal validity in the administrative procedures of the Ministry of Defense in Vietnam?

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Question date: 30/11/2023

What are requirements for the issuance of electronic copies with legal validity in the administrative procedures of the Ministry of Defense in Vietnam? What are regulations on reception and handling of feedback and suggestions on the handling of administrative procedures of the Ministry of Defense in Vietnam? What are responsibilities of the Office of the Ministry of Defense in the handling of administrative procedures of the Ministry of Defense in Vietnam?

Thank you!

    • What are requirements for the issuance of electronic copies with legal validity in the administrative procedures of the Ministry of Defense in Vietnam?

      Article 12 of the Regulations on the operation of the Ministry of Defense's administrative procedure information system, issued together with Decision 3689/QD-BQP in 2022, stipulates the following requirements for the issuance of electronic copies with legal validity:

      The requirements for the issuance of electronic copies with legal validity are carried out in accordance with the provisions of Article 10 of Decree No. 45/2020/ND-CP.

      What are requirements for the issuance of electronic copies with legal validity in the administrative procedures of the Ministry of Defense in Vietnam? - Source: Internet

      What are regulations on reception and handling of feedback and suggestions on the handling of administrative procedures of the Ministry of Defense in Vietnam?

      Article 13 of the Regulations on the operation of the Ministry of Defense's administrative procedure information system, issued together with Decision 3689/QD-BQP in 2022, stipulates the following on the reception and handling of feedback and suggestions on the handling of administrative procedures of the Ministry of Defense:

      1. The function of receiving and handling feedback and suggestions of organizations and individuals on the Ministry of Defense's administrative procedure information system is connected to the National Public Service Portal.

      2. The procedure for receiving, handling feedback and suggestions and resolving administrative procedures

      a) Organizations and individuals send feedback and suggestions related to administrative regulations on the Ministry of Defense's administrative procedure information system;

      b) The Office of the Ministry of Defense receives, classifies, evaluates and transfers feedback and suggestions to the competent agencies and units for resolution;

      c) The competent agencies and units proceed to process feedback and suggestions and transfer the results of the resolution to the Office of the Ministry of Defense on the Ministry of Defense's administrative procedure information system;

      d) The results of the handling of feedback and suggestions are published on the Ministry of Defense's administrative procedure information system, the National Public Service Portal.

      What are responsibilities of the Office of the Ministry of Defense in the handling of administrative procedures of the Ministry of Defense in Vietnam?

      Article 14 of the Regulations on the operation of the Ministry of Defense's administrative procedure information system, issued together with Decision 3689/QD-BQP in 2022, stipulates the following responsibilities of the Office of the Ministry of Defense:

      1. Implement the tasks assigned in Clause 2, Article 5 and Article 13 of this Regulation.

      2. Chair and coordinate with relevant agencies and units to submit to the Minister of Defense for publication the list of administrative procedures implemented on the Ministry of Defense's Public Service Portal.

      3. Chair and coordinate with the Inspectorate of the Ministry of Defense, the 86th Command to modify, upgrade, and develop the Administrative Procedure Information System to meet the requirements for resolving administrative procedures in the electronic environment; implement solutions to connect and integrate the Ministry of Defense's Administrative Procedure Information System with the National Public Service Portal, the Administrative Procedure Information System of ministries, sectors, and localities to serve the resolution of administrative procedures in the electronic environment.

      4. Chair and coordinate with the 86th Command, the Inspectorate of the Ministry of Defense, and the agencies and units that resolve administrative procedures to integrate and synchronize information and data related to the requirement to perform financial obligations on the National Public Service Portal, the Ministry of Defense's Administrative Procedure Information System in accordance with Article 13 of Decree No. 45/2020/ND-CP.

      5. Guide, monitor, urge, and inspect the implementation of the resolution of administrative procedures at the functional units and agencies of the Ministry of Defense; guide and assist organizations and individuals to register, log in to accounts, and submit documents in the electronic environment.

      6. Monitor, urge the progress, quality, and time to resolve and digitize administrative procedure files on the Ministry of Defense's Administrative Procedure Information System.

      7. Regularly or suddenly summarize and report the situation, results, and evaluation of the quality of resolving administrative procedures on the Ministry of Defense's Administrative Procedure Information System in accordance with regulations.

      Best regards!

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    "This English translation is for reference purposes only and not a definitive translation of the original Vietnamese texts"

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    • Decision 3689/QD-BQP in 2022 Download
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