What are the cases of locking eID accounts in Vietnam

Hello, Lawnet would like to answer as follows:

1. What is eID account?

eID account refers to a collection of username, password or other authentication methods and is created by the electronic identification and authentication regulator.

Electronic identity accounts are divided into 2 levels:

- Level 1 eID account is an eID account granted to Vietnamese citizens and foreigners, specifically as follows:

+ The level -1 eID account of Vietnamese citizens shall contain: Personal identity number; First, middle and last name; Date (day, month, year) of birth; Gender; Personal portrait;

+ The level -1 eID account of foreigners shall contain: ID number; Last, middle and first name; Date (day, month, year) of birth; Gender; Nationality; Number, sign, date (day, month, year), type of paper and place of issue of passport or other international travel document; Personal portrait;

- Level 2 eID account is an eID account issued to Vietnamese citizens and foreigners containing information such as level 1 electronic identification accounts and additional information about "fingerprints".

2. What are the cases of locking eID accounts in Vietnam

2.1. Locking Vietnamese citizen's eID accounts

Clause 1, Article 19 of Decree 59/2022/ND-CP stipulates cases of locking Vietnamese citizen's eID accounts:

- The electronic identification and authentication system automatically remembers and locks an eID account if

+ The eID holder makes the request for locking his/her account;

+ The eID holder is in breach of terms of use of the VNeID app;

+ The eID holder's ID card is revoked;

+ The eID holder dies.

The system can remember through the eID holder’s declaration made on the VNelD app or input of updated eID information into the electronic identification and authentication according to Article 10 herein.

- If a procedure-conducting agency, competent regulatory authority or service user requests an eID account to be locked, the account locking request must be sent to the Police to seek their approval for such request.

2.2. Locking foreigner's eID accounts

Foreigners' eID accounts will be locked if they fall into the cases specified in Clause 2, Article 19 of Decree 59/2022/ND-CP, including:

-The electronic identification and authentication system automatically remembers and locks an eID account if

+ The eID holder makes the request for locking his/her account;

+ The eID holder is in breach of terms of use of the VNeID app;

+ The eID holder's passport or international travel document is revoked; the eID holder’s residence permit expires;

+ The eID holder dies.

The system can remember through the eID holder’s declaration made on the VNelD app or input of updated eID information into the electronic identification and authentication according to Article 10 herein.

- If a procedure-conducting agency, competent regulatory authority or service user requests an eID account to be locked, the account locking request must be sent to the Police to seek their approval for such request.

2.3. Locking non-person entity's eID accounts

Clause 3, Article 19 of Decree 59/2022/ND-CP stipulates that a non-person entity's eID account will be locked when:

- The electronic identification and authentication system automatically remembers and locks an eID account if

+ The eID holder makes the request for locking its account;

+ The eID holder is in breach of terms of use of the VNeID app;

+ Its business is dissolved or closed under law.

The system can remember through the eID holder’s declaration made on the VNelD app or input of updated eID information into the electronic identification and authentication according to Article 10 of Decree 59/2022/ND-CP.

- If a procedure-conducting agency, competent regulatory authority or service user requests an eID account to be locked, the account locking request must be sent to the Police to seek their approval for such request.

3. When will the e-ID account be unlocked?

According to the provisions of Clause 4, Article 19 of Decree 59/2022/ND-CP, types of eID accounts eligible to be re-unlocked include:

- The electronic identification and authentication automatically unlocks an eID account immediately when grounds for automatically locking that eID account no longer exist;

- If a procedure-conducting agency, competent regulatory authority or service user requests an eID account to be unlocked, the account unlocking request must be sent to the Police to seek their approval for such request.

- Within 02 working days, the request-receiving Police’s head can approve the unlocking request in the case specified in point b of clause 2 of Article 19 of Decree 59/2022/ND-CP, and notify this to the agency or entity making the account unlocking request and the eID holder.

In case of rejection, a written reply with clear reasons for such rejection must be sent.

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Key word: eID accounts | in Vietnam | Vietnamese citizen | non-person entity | foreigner |

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