Criteria of the professional code of conduct for productivity specialists in Vietnam under TCVN 13751:2023?

Hello, Lawnet would like to provide the following answers:

1. What are the titles of productivity specialists?

A productivity specialist is an individual with the necessary capabilities to perform tasks focused primarily on implementing solutions to improve productivity, quality, and related activities, including consulting, training, research, and promotion.

According to TCVN 13751:2023, productivity specialists are classified according to the following professional domains:

- Consulting

- Training

- Research

- Promotion

A productivity specialist can be classified under one or multiple professional domains within the four groups mentioned above.

The levels of productivity specialists are as follows:

- Productivity specialist

- Senior productivity specialist

- Chief productivity specialist

2. What are the criteria of professional code of conduct for productivity specialists in Vietnam under TCVN 13751:2023?

According to TCVN 13751:2023, productivity specialists must always adhere to rules related to customers and the community and demonstrate professionalism throughout the service delivery process. Productivity specialists must:

- Comply with laws: Always adhere to legal regulations, not engage in or cover up illegal activities.

- Respect the profession: act in a manner that demonstrates professional dignity and enhances community interest in the productivity specialist profession.

- Confidence in public: Always act with an attitude that demonstrates confidence in the productivity specialist profession.

- Responsibility: Demonstrate responsibility towards work, customers, employing organizations, and oneself.

- Professionalism: Deliver expected results to customers in a timely and cost-effective manner.

- Honesty: Provide detailed information about any conflicts of interest that may affect task outcomes.

- Objectivity: Maintain independence and impartiality in making decisions on issues affecting customer requirements.

- Respect: Respect the rights of other experts by not disclosing personal information or issues without prior consent.

- Security: Protect the information of relevant parties, including copyrighted materials, and prevent unauthorized access to information.

- Effectiveness: Optimize resources to achieve desired results and complete tasks.

- Sustainability: Propose productivity solutions that align with the sustainable development goals of the United Nations.

- Resource mobilization ability: mobilize resources and productivity improvement solutions to ensure the success of tasks.

- Action capability: Demonstrate the necessary capability to carry out tasks for customers, referring to guidance and support from partners when needed.

- Flexibility: Demonstrate the ability to respond to customer requirements or desired changes.

- Commitment to continuous improvement: Adhere to productivity improvement principles by evaluating the impacts of technical solutions and providing innovative productivity solutions.

3. What are the job description of a productivity specialist in Vietnam?

The job responsibilities of productivity specialists may include the following:

- Identify the scope of project work and present productivity issues to client organizations.

- Conduct assessment of client organizations' current state, identify productivity issues, propose appropriate productivity solutions, and then support the planning, implementation, and maintenance of the proposed productivity solutions.

- Conduct research on productivity concepts and measurement or improvement techniques, develop improvement methods, and publish articles related to productivity.

- Develop and promote training programs, training materials, presentations, and training sessions to disseminate knowledge and skills on productivity to clients in order to enhance capabilities and transfer skills.

- Provide clear, efficient, and sustainable productivity solutions based on widely accepted fundamental principles.

- Continuously learn and develop professionally to stay aware of trends, absorb knowledge on the latest productivity techniques and technologies, and enhance skills to better serve clients.

- Evaluate performance results, the extent of meeting productivity index criteria (if applicable), and draw conclusions.

- Encourage the implementation of sustainable productivity solutions in a fair and transparent manner to achieve desired results.

Best regards!

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