On August 14, 2020, the Government of Vietnam issued Decree 91/2020/ND-CP on fighting spam messages, spam emails and spam calls.
The rules for sending advertising messages and advertising emails, making advertising calls in Vietnam are specified:
- Do not send advertising messages or make advertising calls to the numbers on the Do-Not-Call Register or without prior consents from the users.
- In case the user refuses to receive advertisements or does not answer the first and only opt-in message, the advertiser must not send any additional opt-in message or advertising message to that number.
- Stop sending advertising messages and advertising emails and making advertising calls to the user after receiving the user’s unsubscribing request.
- Each advertiser in Vietnam may send up to 03 advertising messages to a phone number, up to 03 advertising emails to an email address, and make 01 advertising call to a phone number within 24 hours unless otherwise agreed by the user.
- Advertising messages may only be sent during 07:00 – 22:00; advertising calls may only be made during 08:00 – 17:00 unless otherwise agreed by the user.
- Advertisement contents in Vietnam shall be conformable with advertising laws.
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More details may be found in Decree 91/2020/ND-CP effective from October 01, 2020.
Address: | 19 Nguyen Gia Thieu, Vo Thi Sau Ward, District 3, Ho Chi Minh City |
Phone: | (028) 7302 2286 |
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